Henry C Sic

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer |

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Panorama City, California
#5004088 
Report Review

THE PLACE IS CHEAPER AND HONEST CLEAN VERY HAPPY WITH OUR CHOICES

5.0
iStorage - THE PLACE IS CHEAPER AND HONEST CLEAN VERY HAPPY WITH OUR CHOICES
iStorage - THE PLACE IS CHEAPER AND HONEST CLEAN VERY HAPPY WITH OUR CHOICES
YOU CAN NOT FIND ANY THING PERFECT THEN I STORAGE THEY ARE VERY RELIABLE HONEST AFFORDABLE PRICES YOU WILL LEAVE MORE HAPPIER
View full review

User's recommendation: IF YOU WANT YOUR THINGS SAFE, & CLEAN GO HERE

Comment
Helpful
Shilpa Hle
map-marker Billerica, Massachusetts
#4846471 
Report Review

Storage unit 421 Billerica Ma

I cleared out my unit on 7/22/23 & my payment went thru for next month on 7/21/23 Id like a refund put back in the account it was taken out of.
View full review
Comment
Helpful
Larnette M Bcj
map-marker Texas City, Texas
#4594677 
Report Review

Need to talkto corporate

iStorage - Need to talkto corporate
iStorage - Need to talkto corporate
My belongings were destroyed in a storage unit in lamarque Texas I contact the manager who is Kelly now was very rude and unprofessional and didn't show any concerns with my belongings being destroyed I've been an istorage customer for 6 years and I never not once experience this type of tree behavior from a manager very poor customer service skills.
View full review
Loss:
$8000

Preferred solution: Full refund

User's recommendation: I wouldn't recommend this facility to no one due to the lack of customer service and the rudeness she showed no remorse none whatsoever about my belongings

Comment
Helpful
Anonymous
map-marker Billerica, Massachusetts
#4847611 
Report Review

Storage unit 421 Billerica Ma

I empty my unit on 7/22/23 I thoughtthat was my date for billing, but, it was taken out on 7/21/23 please give me a call (561)722-**** as I Im due a credit minus a few days..
View full review
Comment
Helpful
Nicanor Hez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Detroit, Michigan
#4610549 
Report Review

Horrid customer service.

Ive been trying to pay my bill for a week to no avail with nobody answering the phone. Its absolutely ridiculous. Ive texted the chat. Ive found like 4 different numbers and they all lead to the same prompt. Im beyond pissed at this point.
View full review

User's recommendation: Go somewhere else

Comment
Helpful
Anonymous
map-marker Fairfax, Virginia
#4665558 
Report Review

Payment

I recommend you keep all your receipts and paper trail of emails. My sons rental was 46.00, was offered a free month because the old manager is not there his unit bill is bigger and when asked the right amount different amounts were thrown at him. Keep your receipts. They are so unprofessional. I have already reached out to Better Business Bureau.
View full review

User's recommendation: Consider another company

Comment
Helpful
Resolved
Clifford C Ehf
#4351665 
Report Review

Resolved: My bill

5.0